Fraud and Abuse Policy

Fraud and Abuse Policy

This policy describes the measures and procedures Prime VIP Transfer applies against fraud, abuse and threats to system security in connection with VIP transfer and tour reservations, in accordance with the Turkish Criminal Code, Law No. 6493 on Payment and Securities Settlement Systems and related legislation.

1. Definition and Scope of Fraud

Use of stolen or false payment information, fake reservations, refund fraud, identity impersonation or use of the platform to deceive is treated as fraud. All suspicious transactions are reviewed and, where appropriate, reported to the competent authorities.

2. Abuse

Intentional breach of promotion, discount or account-creation rules; fake accounts; overloading or abusing systems by automation are prohibited. Where detected, account restriction or termination may be applied.

3. Measures and Cooperation

Technical and administrative measures such as cooperation with payment providers and banks, risk scoring, anomaly detection and customer verification are in place. Where necessary, transactions may be suspended or cancelled.

4. Reporting and Legal Process

In the event of detected fraud or serious abuse, the relevant law enforcement and prosecution authorities may be notified. Compensation and criminal investigation are subject to legal process.

Last updated: February 2026