Privacy Policy

Privacy & Security Policy

At Prime VIP Transfer, we are committed to protecting the privacy and security of our customers' personal information. This Privacy & Security Policy outlines how we collect, use, store, and protect your data when you use our services.

1. Information We Collect

When you make a reservation or use our services, we may collect the following information:

Personal identification information (name, email address, phone number)
Payment information (processed securely through our payment gateway)
Travel details (pickup location, destination, dates, times)
IP addresses and device information for security purposes

2. How We Use Your Information

We use the information we collect to:

Process and manage your bookings
Communicate with you about your reservations
Improve our services and customer experience
Send you important updates and notifications
Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability

Last updated: February 2026