Contracts

Terms & Conditions Welcome to Prime VIP Transfer. These Terms & Conditions govern your use of our website and services in accordance with Turkish law....

Privacy & Security Policy At Prime VIP Transfer, we are committed to protecting the privacy and security of our customers' personal information. This...

Passenger Transport Agreement This Passenger Transport Agreement ("Agreement") governs the transportation services provided by Prime VIP Transfer. By...

Cancellation Policy This Cancellation Policy outlines the terms and conditions for canceling bookings with Prime VIP Transfer. 1. Cancellation Timefr...

Refund Policy This Refund Policy explains when and how refunds are processed for Prime VIP Transfer services. 1. Eligibility for Refunds Refunds may...

Business Partner Agreement This Business Partner Agreement ("Agreement") governs the partnership relationship between Prime VIP Transfer and business...

Chauffeur Agreement This Chauffeur Agreement ("Agreement") governs the employment relationship between Prime VIP Transfer and chauffeurs in accordance...

Platform Service Agreement This Platform Service Agreement ("Agreement") governs the use of the Prime VIP Transfer platform and the terms under which...

Marketplace Intermediation Agreement This Agreement applies when Prime VIP Transfer acts as an intermediary between passengers and transport providers...

Privacy Notice (KVKK Disclosure) Under Law No. 6698 on the Protection of Personal Data ("KVKK"), Prime VIP Transfer processes your personal data as da...

Explicit Consent (KVKK) Under Law No. 6698 on the Protection of Personal Data ("KVKK"), I give my explicit consent for my personal data to be processe...

Cookie Policy This Cookie Policy explains how Prime VIP Transfer uses cookies and similar technologies on our website (including the reservation flow,...

Data Retention and Destruction Policy This policy sets out how long Prime VIP Transfer retains personal data (e.g. reservation, contact, application a...

Data Security Policy This policy describes the technical and organisational measures Prime VIP Transfer takes to protect personal data (including rese...

Personal Data Processing Policy This policy describes the principles, categories and purposes for which Prime VIP Transfer processes personal data in...

Distance Service Agreement This Distance Service Agreement ("Agreement") governs the conclusion of service contracts between Prime VIP Transfer and th...

Preliminary Information Form Under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation, the following pre-contractual infor...

Payment and Collection Terms These terms apply to payment for Prime VIP Transfer services (VIP transfer and tour reservations) in accordance with Turk...

Cancellation, Refund and Withdrawal Policy This policy sets out the terms for cancellation, refund and the right of withdrawal in relation to Prime VI...

Fees and Commission Policy This policy explains how Prime VIP Transfer sets service prices, applies extra charges and (where relevant) commission for...

Platform Intermediary and Liability Disclaimer This text sets out the limits of Prime VIP Transfer's liability when acting as an intermediary in relat...

Service Provider and Platform Role Disclosure This disclosure explains when Prime VIP Transfer acts as the direct service provider and when it acts as...

Declaration: Chauffeurs and Transport Providers as Independent Contractors This declaration clarifies for parties and third parties that chauffeurs an...

Service Guarantee and Limitation of Liability This text sets out the scope of the service guarantee and the limits of liability for Prime VIP Transfer...

Acceptable Use Policy This policy sets out the rules of conduct for users of the Prime VIP Transfer platform and services (VIP transfer and tour reser...

Prohibited Activities Policy This policy lists activities that are prohibited on the Prime VIP Transfer platform and in connection with VIP transfer a...

Account Suspension and Termination Policy This policy sets out when and how user or member accounts for the Prime VIP Transfer platform (VIP transfer...

Fraud and Abuse Policy This policy describes the measures and procedures Prime VIP Transfer applies against fraud, abuse and threats to system securit...

Dispute Resolution Policy This policy sets out how disputes between Prime VIP Transfer and users (consumers, partners or service providers) in connect...

Commercial Communication Consent (Electronic Commercial Messages) Under Turkish law on the regulation of electronic commerce and the regulation on com...

Legal Notices and Service of Process Address This text sets out the address and contact details to be used for legal notices, service of process and f...

Legal Contact and Data Controller Information Under Turkish Personal Data Protection Law (KVKK) Art. 10, the data controller must disclose its identit...

International Data Transfer Policy This policy explains under what conditions and with what safeguards Prime VIP Transfer transfers personal data outs...

GDPR Privacy Policy (EU/EEA Users) This policy provides additional privacy information under the EU General Data Protection Regulation (GDPR) for user...

International Terms of Service This text sets out additional terms that apply when Prime VIP Transfer services are used by customers outside Turkey or...

Security Policy This policy summarises the technical and organisational security measures taken by Prime VIP Transfer to protect our website, reservat...

Insurance and Liability Policy This policy explains the insurance coverage provided or required by Prime VIP Transfer in connection with VIP transfer...