Terms & Conditions

Terms & Conditions

Welcome to Prime VIP Transfer. These Terms & Conditions govern your use of our website and services in accordance with Turkish law. By accessing our website or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using the Prime VIP Transfer website and services, you accept and agree to be bound by these Terms & Conditions and Turkish legislation, including but not limited to the Turkish Commercial Code, Law on Obligations, and Consumer Protection Law. If you do not agree to these terms, please do not use our services.

2. Use of Website

You agree to use our website:

  • Only for lawful purposes in accordance with Turkish law
  • In accordance with these Terms & Conditions
  • Without violating any applicable Turkish laws or regulations
  • Without attempting to interfere with or disrupt the website or services

3. Booking and Payment

When making a booking:

  • You must provide accurate information
  • Payment must be made in full at the time of booking (unless otherwise agreed)
  • All prices are in Turkish Lira (TL) and include applicable taxes (VAT/KDV)
  • We reserve the right to refuse or cancel bookings at our discretion, subject to Turkish Consumer Protection Law

4. Service Availability

While we strive to provide services as described:

  • Service availability is subject to change
  • We reserve the right to modify or discontinue services in accordance with Turkish Commercial Code
  • Vehicle types may be substituted with equivalent alternatives
  • We are not liable for unavailability due to circumstances beyond our control (force majeure)

5. Limitation of Liability

In accordance with Turkish Law on Obligations and Consumer Protection Law:

  • Prime VIP Transfer liability is limited to direct damages
  • Our total liability is limited to the value of the service provided
  • We are not responsible for delays or failures due to circumstances beyond our control (force majeure)
  • Consumer rights under Turkish Consumer Protection Law are reserved

6. Governing Law and Jurisdiction

These Terms & Conditions are governed by Turkish law, including the Turkish Commercial Code, Law on Obligations, Consumer Protection Law No. 6502, and Distance Contracts Regulation. Any disputes will be subject to the exclusive jurisdiction of Turkish courts, and consumers may also apply to consumer arbitration committees.

Last updated: February 2026